Bilingual Client Service Specialist, Dental Assistant (Pasadena)

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Bilingual Client Service Specialist, Dental Assistant (Pasadena)

Salary

Depends on Qualifications

Location

Pasadena, TX

Job Type

Grant-funded Full-time

Job Number

14656

Department

Public Health Services

Division

Community Health & Wellness

Opening Date

03/14/2025

Closing Date

5/6/2025 11:59 PM Central

Position Description

If you’re looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.


About Harris County Public Health:

Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.


Position Overview: 
The community health Dental Assistant works directly with the dentist or dental hygienist to assist in the provision of dental services. The successful candidate should have knowledge of four-handed dentistry techniques.

Duties & Responsibilities:
  • Performs all duties required as a part of four-handed chairside dental assisting
  • Takes prescribed dental radiographs and/or intraoral photographs
  • Provides instructions to patients under the guidance of the dentist
  • Performs infection control and instrument sterilization according to dental policies and procedures
  • Performs weekly biologic monitoring
  • Schedules appointments using the dental appointment software (Dentrix)
  • Performs patient eligibility screening; verifies insurance eligibility
  • Performs clinical financial tasks including co-pay collection and weekly financial report to submit to finance
  • Perform daily, weekly, and monthly dental preventive maintenance
  • Participate in school-based and community events to promote oral health
Harris County is an Equal Opportunity Employer
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

Requirements

Education:

  • High School diploma or GED equivalency
Experience:
  • Six months experience in a dental clinical setting as a dental assistant
Licensure:
  • Texas Registered Dental Assistant
  • Basic Life Support for Healthcare Providers
  • Valid driver's license
Language:
  • Bilingual (English/Spanish)
Knowledge, Skills & Abilities:
  • Basic in MS Office Suite (Word, Excel, PowerPoint, Outlook)
  • Excellent communication skills (verbal and written)
  • Ability to work well with public and staff members
  • Must use your personal mobile device for our Multifactor Authentication process
Core Competencies:
Organizational Leadership
  • Understands the organizational mission
  • Understands ethics and public good; is concerned with public trust
  • Demonstrates respect for the opinions and beliefs of others
Collaboration
  • Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
  • Demonstrates a sense of responsibility for the success of the group
  • Collaborates with others to improve quality and address needs
Innovation
  • Ability to adapt to change
Interpersonal Abilities/Personal Characteristics
  • Treats others with courtesy, sensitivity, and respect
  • Behaves in an honest, fair, and ethical manner
  • Assesses and recognizes own strengths and weaknesses
  • Uses sound judgment
  • Self-motivated
  • Organizes and maintains work environment to allow for maximum productivity
Communication
  • Communicates clearly and effectively, both orally and in writing

NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

N/A

General Information

Position Type, and Typical Hours of Work:

  • Full Time | Regular
  • Monday through Friday | 8:00a.m. – 5:00p.m.; However, times may vary due to the variability of an event-based schedule
  • Other days and hours as necessary
Work Environment:
  • This job operates in both a clinical environment as well as in alternative community-based settings including mobile dental events in different locations throughout Harris County. This role routinely uses standard office equipment such as computers, phones, photocopiers and scanners.
Physical Demands:
  • Must possess the physical ability and manual dexterity to assist the dentist and dental hygienist with direct patient care in a dental clinical setting.
Work Location:
  • 3737 Red Bluff Rd., Pasadena TX 77503
  • Must be willing to travel to work at multiple clinic locations within Harris County, as directed


Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

BENEFITS
Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.
 
The following list of benefits is offered only to employees in regular (full-time) positions:
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Wellness Plan
  • Life Insurance 
  • Long-term disability
  • Employee Assistance Program
  • Ten (10) days of vacation each year for the first five (5) years of service
    • Accrual rates increase based on years of service
  • Eleven (11) County-observed holidays and one (1) floating holiday
  • Professional development opportunities
  • Dependent Care Reimbursement Plan
  • Healthcare Reimbursement Account
  • 457 Deferred Compensation Plan
The following benefits are also available to regular (full-time) employment and may be available to part-time employees:
  • Retirement Pension (TCDRS)
  • Flexible schedule (varies by department)
  • Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
 
For plan details, visit the Harris County benefits website:

01
Which of the following best describes your highest level of education completed as it relates to this position?
  • High School or GED diploma
  • Associate degree
  • Bachelor's Degree
  • Master's Degree or higher
  • None of the above
02
Which of the following best describes your experience in a dental clinical setting as a dental assistant? Please make sure to document your detailed experience on the application's employment history.
  • Less than six (6) months
  • Six (6) months and more
  • No experience
03
Please provide details about your verifiable experience related to dental clinical setting as a dental assistant Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.
04
Are you bilingual in English and Spanish? If yes, what is your level of proficiency in Spanish?
  • Yes, I am fluent in Spanish (speaking, reading, and writing).
  • Yes, I am proficient in conversational Spanish only.
  • Yes, I have basic knowledge of Spanish.
  • No, I am not bilingual in English and Spanish.
05
Which of the following active professional licenses or certifications do you currently hold?
  • Texas Registered Dental Assistant
  • Basic Life Support for Healthcare Providers
  • All of the above
  • N/A; No Certificate
06
This role requires a Valid Driver's License (Texas upon hire). Do you have a Valid Driver's License?
  • I have a valid Texas driver’s license.
  • I have a valid driver’s license from another state but can obtain a Texas license upon hire.
  • I do not have a valid driver’s license.
07
Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it. Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.
  • Advanced
  • Intermediate
  • Basic
  • Entry Level
  • Not proficient

Required Question

Employer
Harris County
Address
1111 Fannin St
Ste. 600
Houston, Texas, 77002
Phone
713-274-5445