Program Manager, RISE

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Program Manager, RISE

Salary

Depends on Qualifications

Location

Houston, TX

Job Type

Regular Full-time

Job Number

14069

Department

Public Health Services

Division

Community Health & Violence Prevention Services

Opening Date

03/13/2025

Closing Date

5/13/2025 10:00 AM Central

Position Description



If you’re looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.

About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Position Overview:
Under the Direction of the Associate Director of the Community Health and Violence Prevention Services Division (CHVPS), the RISE (Relentess Interrupters Serving Everyone) Program Manager will plan, organize, direct, and control activities and staff responsible for community and hospital-based violence prevention and intervention programming designed to reduce the incidents of violence in Harris County communities. This position is responsible for managing the timely directives, management, program evaluation updates, and presentations. This position represents CHVPS in the community and facilitates harmonious working relationships with diverse community members, stakeholders, and partners.

Duties & Responsibilities:

  • Manages the day-to-day activities of the RISE Team consisting of community and hospital violence interruption staff.

  • Leads staff to achieve high quality results, ensuring adherence to Key Performance Indicators (KPIs), including departmental and county-wide vision and goals.

  • Ensures that program data is accurately captured, implemented, monitored, and submitted as required.

  • Implements strategies for community outreach, mobilizing community-wide engagement to build strong relationships with youth, residents, businesses, and community groups to address root causes of violence through coordinated care teams.

  • Ensures staff are adequately trained in violence prevention, trauma informed, and associated evidence-based practices.

  • Facilitates collaborative relationships with division, department, external partners and stakeholders who support violence prevention and intervention work. Maintain knowledge about latest practices and trends in the field.

  • Assists with the division's budget and any associated grants.

  • Leads continuous quality improvement effort, including the ongoing professional development of staff.

  • Leads the development and implementation of operational plans and procedures.

  • Conducts trainings, presentations, and participates in division and department-wide meetings, as needed. 



Harris County is an Equal Opportunity Employer
 https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education Requirements:

  • Bachelors Degree in Social Work, Criminal Justice, or related field.
Licenses/Certifications Required:
  • Valid Driver's License (Texas upon hire).
Experience Requirements:
  • At least 5 years of management and leadership experience
  • At least 3 years of recent experience working in trauma/violence and injury prevention, or related activities
  • Knowledge of case management principles and interventions.
Knowledge, Skills and Abilities:
  • Proficient in MS Office Suite (Word, Excel, PowerPoint & Outlook)
  • Excellent communication skills (verbal and written)
  • Experience or training in crisis intervention/mediation
  • Experience in a leadership or managerial role.
  • Participation in community organizations and firsthand understanding of issues related to community violence.
  • Experience documenting and reviewing case notes with a thorough understanding of Key Performance Indicators (KPIs), Theory of Change and Logic Models.
  • Experience working with people from various ethnic, economic, and educational backgrounds both as colleagues and as clients
  • Knowledge of case management principles and interventions.
Core Competencies
  • Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals
  • Exceptional project management skills to manage a variety of projects simultaneously
  • Positively influence all levels within the organization to drive change and enable effective coordination
  • Ability to create strong, positive working relationships
  • Previous experience building and managing high performance teams
  • High-level of flexibility in fast-paced environments
  • Must be a Systems-level thinker
  • Proactive, self-motivated, and mission-driven
  • Progressive, intrapreneurial leadership style to enable systemic change
Leading Change
  • Creates strategic change within and outside the organization to meet organizational goals
  • Develops new insights into situations, encourages new ideas and innovation
  • Takes a long-term view and builds a shared vision with others, acts as a catalyst for organizational change
  • Deals effectively with pressure; remains optimistic and persistent even under adversity.
  • Recovers quickly from setbacks


Leading People
  • Fosters an inclusive workplace where equity, diversity, and individual differences are valued and leveraged to achieve the vision and mission
  • Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods
  • Fosters and inspires team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
  • Holds self and others accountable for measurable high-quality, timely, and cost-effective results
  • Anticipates and meets the needs of internal and external customers
  • Makes well-informed, effective, and timely decisions


Building Coalitions
  • Develops networks and builds alliances, collaborates across boundaries to build strategic relationships
  • Identifies external and internal politics that impact the work of the organization
Interpersonal Abilities/Personal Characteristics
  • Treats others with courtesy, sensitivity, and respect
  • Behaves in an honest, fair, and ethical manner and models high standards
  • Assesses and recognizes own strengths and weaknesses

Communication
  • Communicates clearly, effectively, and persuasively both orally and in writing
  • Writes in a clear, concise, organized, and convincing manner for the intended audience


Diversity, Equity, Inclusion
  • Encourage a respectful and collaborative work environment that recognizes and celebrates diversity, equity, and inclusion
  • Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes
  • Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions
  • Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program 


NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation, but ONLY the information stated on the application will be used for consideration.

Preferences

Education:

  • Masters degree in Social Work, Criminal Justice or related field.


Experience:
  • At least 3 years of management and leadership experience.
  • -At least 2 years of recent experience working in trauma/violence and injury prevention, or related activities.

Language:
  • Bilingual in Spanish 

General Information

Position Type and Typical Hours of Work:

  • This is a full-time position- 40 hours per week. Hours will vary and include nights and weekends, depending on the oversight of field staff and participation in department and division events.
    Ability to work outside regular business hours (evenings and weekends) is required.
Work Environment:
  • This position is primarily office-based, offering a professional and collaborative workspace utilizing technology to support daily tasks, including computers, phones, and software applications. While much of the work is desk-based, the role involves meetings, video conferences, in-person interactions with colleagues, staff and community members. The position requires community and hospital observations of staff.
Physical Demands:
  • This is a largely sedentary role; however, some duties would require the ability to lift up to 20 pounds and bending & standing for periods at a time.

Work Location:
  • Harris County Public Health - Community Health and Violence Prevention Services: 1111 Fannin St. Houston, Texas. 77002. 



Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

BENEFITS
Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.
 
The following list of benefits is offered only to employees in regular (full-time) positions:
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Wellness Plan
  • Life Insurance 
  • Long-term disability
  • Employee Assistance Program
  • Ten (10) days of vacation each year for the first five (5) years of service
    • Accrual rates increase based on years of service
  • Eleven (11) County-observed holidays and one (1) floating holiday
  • Professional development opportunities
  • Dependent Care Reimbursement Plan
  • Healthcare Reimbursement Account
  • 457 Deferred Compensation Plan
The following benefits are also available to regular (full-time) employment and may be available to part-time employees:
  • Retirement Pension (TCDRS)
  • Flexible schedule (varies by department)
  • Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
 
For plan details, visit the Harris County benefits website:

01
Which of the following best describes your highest level of education completed as it relates to this position? Qualifying information must be documented in the Education section of your application.
  • High School or GED diploma
  • Associate Degree
  • Bachelor's Degree
  • Master's Degree or higher
  • None of the above
02
If you selected a college degree in response to the previous question, which of the following best describes your major?
  • Social Work
  • Criminal Justice
  • Other Related Field
  • Unrelated Field
  • N/A; No Degree
03
Please describe your educational background including level of education completed, area of study and completed major and minor programs.
04
This role requires a Valid Driver's License (Texas upon hire) Do you have a Valid Driver's License?
  • Yes, I have a Valid Texas Driver's License
  • Yes, I have a Valid Driver's License but understand I must obtain a Valid Texas Driver's License prior to start date
  • No, I'm not interested
05
Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it. Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.
  • Advanced
  • Intermediate
  • Basic
  • Entry Level
  • Not proficient
06
Which of the following best describes your verifiable management and leadership experience? (To be considered, qualifying experience must be documented in your application's employment history)
  • Less than five (5) years
  • Five (5) years or more
  • I do not have this experience
07
Please provide details about your verifiable management and leadership experience. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.
08
Which of the following best describes your verifiable experience working in trauma/violence and injury prevention, or related activities? (To be considered, qualifying experience must be documented in your application's employment history)
  • Less than three (3) years
  • Three (3) years or more
  • I do not have this experience
09
Please provide details about your verifiable experience working in trauma/violence and injury prevention, or related activities. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.]
10
Describe your experience with overseeing and maintaining accurate data entry and records managements systems.
11
Are you bilingual in English and Spanish? If yes, do you consider yourself fluent?
  • Yes, I am fluent in both of these languages
  • No, I am fluent in only one of these languages
  • No, I am not fluent in either one of these languages

Required Question

Employer
Harris County
Address
1111 Fannin St
Ste. 600
Houston, Texas, 77002
Phone
713-274-5445