Stakeholder Engagement Manager

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Stakeholder Engagement Manager

Salary

Depends on Qualifications

Location

Houston, TX

Job Type

Regular Full-time

Job Number

14694

Department

Public Health Services

Division

Office of Communications, Education, & Engagement

Opening Date

03/19/2025

Closing Date

5/19/2025 11:59 PM Central

Position Description



If you’re looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.

About Harris County Public Health:

Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Position Overview: 

Under the supervision of the Associate Director of the Office of Communications, Education and Engagement (OCEE), the Stakeholder Engagement Manager will oversee the planning and implementation of community engagement strategies for Harris County Public Health programs and services. The Stakeholder Engagement Manager is primarily responsible for connecting to people in the broader community and cultivating relationships with faith-based institutions, businesses, individuals, and other community-based organizations.

 

Duties & Responsibilities:

  • Oversees and leads the planning, development, implementation, and monitoring of stakeholder engagement strategies, plans and programs in conjunction with HCPH Divisions and Offices. Ensures project phases are implemented according to timelines.
  • Manages a team of Stakeholder Engagement Specialists to implement strategies for
    engagement of people and community.
  • Oversees and maintains the partnership repository on behalf of the agency, performing routine and regular check-ins and cleaning of repository. 
  • Regularly partners with individuals, departments, community representatives or groups, and other outside agencies to obtain information, conduct assessments, identify needs, and ensure effectiveness and consistency of stakeholder engagement strategies.
  • Develops strong relationships with disproportionately impacted communities, individuals, local agencies, and organizations in Harris County.
  • Leads with cultural awareness and humility and knowledge of trauma-informed practices for engaging individuals and diverse communities.
  • Prepares and conducts presentations to community groups, local agencies and organizations, and other stakeholders.
  • Represents Harris County Public Health by serving on or participating in task forces, working groups, committees, advisory groups, coalitions, emergency functions, and neighborhood groups.

Harris County is an Equal Opportunity Employer
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education: 

  • Bachelor's Degree from an accredited college or university with a major in Public Relations, Social Work, or other related degrees.

Experience: 

  • At least five (5) years of experience with community engagement, public affairs/community relations/outreach, and/or communications or related field.
  • At least one (1) year of supervisory experience.
Knowledge, Skills and Abilities:
  • Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). 
  • Excellent communication skills (verbal & written). 
  • Planning and Project management skills. 
  • Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment. 
  • Ability to maintain confidentiality when dealing with sensitive information. 
  • Ability to work well with teammates.
  • Must use your personal mobile device for our Multifactor Authentication process.

Core Competencies:

  • Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals.
  • Exceptional project management skills to manage a variety of projects simultaneously. 
  • Positively influence all levels within the organization to drive change and enable effective coordination. 
  • Ability to create strong, positive working relationships.
  • Previous experience building and managing high performance teams. 
  • High-level of flexibility in fast-paced environments.
  • Must be a Systems-level thinker.
  • Proactive, self-motivated, and mission-driven.
  • Progressive, intrapreneurial leadership style to enable systemic change. 
Leading Change
  • Creates strategic change within and outside the organization to meet organizational goals.
  • Develops new insights into situations, encourages new ideas and innovations.
  • Takes a long-term view and builds a shared vision with others, acts as a catalyst for organizational change.
  • Deals effectively with pressure; remains optimistic and persistent even under adversity.
  • Recovers quickly from setbacks.
Leading People
  • Fosters an inclusive workplace where equity, diversity, and individual differences are valued and leveraged to achieve the vision and mission.
  • Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods.
  • Fosters and inspires team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
  • Holds self and others accountable for measurable high-quality, timely, and cost-effective results.
  • Anticipates and meets the needs of internal and external customers.
  • Makes well-informed, effective, and timely decisions.

Building Coalitions

  • Develops networks and builds alliances, collaborates across boundaries to build strategic relationships.
  • Identifies external and internal politics that impact the work of the organization.

Interpersonal Abilities/Personal Characteristics

  • Treats others with courtesy, sensitivity, and respect.
  • Behaves in an honest, fair, and ethical manner and models high standards.
  • Assesses and recognizes own strengths and weaknesses.
Communication
  • Communicates clearly, effectively, and persuasively both orally and in writing. 
  • Writes in a clear, concise, organized, and convincing manner for the intended audience.
Diversity, Equity, Inclusion
  • Encourage a respectful and collaborative work environment that recognizes and celebrates diversity, equity, and inclusion. 
  • Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes.
  • Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions.
  • Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program.

NOTEQualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

Experience:

  • At least two (2) years of supervisory experience.
  • Knowledge of neighborhood and community organizations and local agencies in Harris County. 

General Information

Position Type, and Typical Hours of Work: 

  • This is a full-time position.
  • Days and hours of work are typically Monday through Friday, from 8am to 5 pm.
  • Other days and hours as necessary.
  • Telework option available after 90 days of consecutive employment.

Work Environment: 

  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands: 

  • This is a largely sedentary role; however, some duties would require the ability to lift up to 20 pounds and bending & standing for periods at a time.

Work Location: 

  • Harris County Public Health: Office of Communications, Education & Engagement - 1111 Fannin St. Houston, Texas. 77002.
Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

BENEFITS
Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.
 
The following list of benefits is offered only to employees in regular (full-time) positions:
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Wellness Plan
  • Life Insurance 
  • Long-term disability
  • Employee Assistance Program
  • Ten (10) days of vacation each year for the first five (5) years of service
    • Accrual rates increase based on years of service
  • Eleven (11) County-observed holidays and one (1) floating holiday
  • Professional development opportunities
  • Dependent Care Reimbursement Plan
  • Healthcare Reimbursement Account
  • 457 Deferred Compensation Plan
The following benefits are also available to regular (full-time) employment and may be available to part-time employees:
  • Retirement Pension (TCDRS)
  • Flexible schedule (varies by department)
  • Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
 
For plan details, visit the Harris County benefits website:

01
Which of the following best describes your highest level of education completed as it relates to this position?
  • High School or GED diploma
  • Associate degree
  • Bachelor's Degree
  • Master's Degree or higher
  • N/A; No Degree
02
If you selected a college degree in response to the previous question, which of the following disciplines best relates to your degree most relevant to this position?
  • Public Relations
  • Social Work
  • Other Related Field Degree
  • Non-Related Field
  • N/A; No Degree
03
Which of the following best describes your verifiable experience in community engagement, public affairs/community relations/outreach, and/or communications or related field? (To be considered, the qualifying experience must be documented in your application's employment history)
  • Less than five (5) years.
  • Five (5) years or more.
  • I do not have this experience.
04
Please provide details about your verifiable experience related to community engagement, public affairs/community relations/outreach, and/or communications or related field. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.
05
Which of the following best describes your verifiable supervisory experience? (To be considered, the qualifying experience must be documented in your application's employment history)
  • Less than One (1) year.
  • One (1) year or more.
  • I do not have this experience.
06
Please provide details about your verifiable supervisory experience. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.

Required Question

Employer
Harris County
Address
1111 Fannin St
Ste. 600
Houston, Texas, 77002
Phone
713-274-5445