Program Coordinator 1 (PCN 062405)

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Program Coordinator 1 (PCN 062405)

Salary

$2,568.75 Biweekly

Location

Anchorage, AK

Job Type

Full Time

Job Number

49751

Department

Health

Division

Behavioral Health

Opening Date

03/19/2025

Closing Date

4/4/2025 5:00 PM Alaska

Position Open To

Alaska Residents Only

Bargaining Unit

General Government

Range

18

Job Description

Join the Department of Health!
We’re thrilled to welcome you! 
We’ve made our application process more accessible than ever.  
Please take a look at our job announcement below. 
If you can see yourself in this role, apply now—your next opportunity awaits.

This position is open to Alaskan Residents only.
Please check out the residency definition to determine if you qualify.


                                                                                                                        

We are recruiting for a Program Coordinator 1 position 
in our Anchorage Regional Office



What You Will Be Doing:
 In this position, you will be responsible for policy and procedure analysis, outreach, communication, training, technical support, and all licensing activities pertaining to two complex statewide programs that are essential to the health and safety of Alaskans.

This position assists with reviewing referrals for the Complex Behavior Collaborative (CBC) program and Preadmission Screening and Resident Review (PASRR).

1. Adult Mental Health Residential (AMHR): this position is responsible for ensuring all facilities meet the state statute and regulatory standards. In addition, this position will investigate reports of abuse and neglect and complaints made against licensed AMHR providers.

2. Residential Child Care Facility (RCCF): this position is responsible for conducting licensure activities for all RCCF homes and is accountable for background check processing of all licensed and certified programs under the authority of the Department of Health.

3 . Complex Behavior Collaborative (CBC) program and Preadmission Screening and Resident Review (PASRR): This position assists with reviewing referrals for completion.

 
Mission and Values/Culture:

The mission of the Division of Behavioral Health is to promote an integrated and comprehensive behavioral health system based on sound policy, effective practices, and partnerships.

Our Division Vision: We will partner to support a strong continuous behavioral health service continuum through technical assistance, regulatory guidance, and optimized resource allocation to meet the dynamic needs of Alaskans.
 
Our Division Values: Connection, Collaboration, and Community.
 
Benefits of Joining Our Team:

We offer challenging and rewarding exciting work that has a positive impact on the lives of Alaskans. The Division is guided by our belief that every employee is a change agent, and their ideas, values, and beliefs are respected as they enrich our overall team environment.

This position is being recruited in a fast-moving environment but provides many opportunities to work together and practice strong time management to move our mission forward efficiently and effectively.
 
The Working Environment You Can Expect:

The position is being filled in Anchorage.

Anchorage Regional Office: Conveniently located at 

                                                 3601 C Street, Suite 878 

                                                 Anchorage, AK 99503 

It is in Midtown Anchorage and within walking distance of Cuddy Family Park, Loussac Library, and Natural Pantry.


A hybrid work environment offers opportunities for designated telework and in-office days. 


Who We Are Looking For:
The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:  
  • Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
  • Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
  • Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity. 
  • Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who can possibly be difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
  • Investigation: Knowledge of the guidelines, regulations, and procedures associated with investigation, including interviewing, evidence detection, locating, gathering, handling, and drawing appropriate factual inferences and conclusions. Provide oral or written reports of findings. Presenting evidence and providing testimony
  • Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience

To view the general description and example of duties for this job class, please go to the following link and search for [Job Class Title]: https://www.governmentjobs.com/careers/Alaska/classspecs

Minimum Qualifications

Competency-Based Minimum Qualifications Instructions
This job class uses competency-based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.


Competency Description           
The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class.  They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency.  They typically list expectations instead of specific tasks and are to be used only as parameters and guidelines.  A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to meet the competency successfully but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.


Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.


Any combination of education and/or experience that provides the applicant with competencies in:

  • Analytical Thinking/Problem-Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary. 
  • Compliance: Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.
  • Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. 
  • Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes. 

Equivalent to those typically gained by:

Training from an accredited college or university in any field and/or progressively responsible experience assisting with planning, coordinating, and implementing administrative controls, work processes, and/or procedures for a program, project, business, or organization.

 

Special Note: 

“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.  


“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.  


“Training” and “education” are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, online, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

 

“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Additional Required Information

At the time of the interview, please provide the following:

  1. Three (3) professional references of whom we may contact by phone, one (1) of whom must be your current or most recent supervisor, if not already provided in the application. 
  2. Current and past performance evaluation.
  3. A copy of academic transcripts (unofficial are okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualification competencies. if not already provided in the application. 

Please read the below information carefully. This applies to your application submission.

SUPPLEMENTAL QUESTIONS

For your application to be evaluated, you must answer the Supplemental Questions. 


The State of Alaska uses four proficiency levels to measure and describe an applicant’s level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are Mastery, Fluency, Literacy, and Discovery. You must rate your proficiency level for each competency listed in the supplemental questions. 


EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
 
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration. 
 
WORK EXPERIENCE
When using work experience not already documented in your application, please provide the employer's name, your job title, employment dates, and whether you were working full-time or part-time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position to which you are applying.
 
If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.
 
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
 
The State of Alaska does not provide VISA Employer sponsorships.

SCOPE OF RECRUITMENT
This position is open to Alaskan Residents only. Please check out the residency definition to determine if you qualify.

APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/
 
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. 
For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
 
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
 
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
 
For applicant password assistance, please visit https://www.governmentjobs.com/OnlineApplication/User/ResetPassword. 

Contact Information

For specific information in reference to the position, feel free to contact the hiring manager at:

                                                                                              Jamie E. Lang
                                                                                 Medicaid Program Specialist 4
                                                                                       Phone:  (907) 269-3780
                                                                                         Fax: (907) 269-3623
                                                                                       jamie.lang@alaska.gov
                                                                      

                                                                                                                
                                                                                                              
 


Careers with the State of Alaska offer MANY benefits

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits
  • Health insurance, which includes employer contributions toward medical/vision/dental
    • The following employee groups are under AlaskaCare Benefits administered by the State:   See https://drb.alaska.gov/help/plans.html for additional information.
      • AVTEC
      • Confidential
      • Correctional Officers
      • Marine Engineers
      • Mt. Edgecumbe Teachers
      • Supervisory
      • Unlicensed Vessel Personnel/Inland Boatman's Union
      • Exempt employees (not covered by collective bargaining)
    • The following employee groups are covered by Union health trusts.  Contact the appropriate Union for additional information.
      • General Government
      • Labor, Trades and Crafts
      • Public Safety Employees Association
      • Masters, Mates & Pilots
  • Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
  • Group-based insurance premiums for
    • Term life (employee, spouse or qualified same sex partner, and dependents)
    • Long-term and short-term disability
    • Accidental Death and Dismemberment
    • Long-term care (self and eligible family members)
    • Supplemental Survivor Benefits
  • Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits
  • Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
  • Matching employer contribution into a defined contribution program (new employees)
  • Employer contribution into a defined benefit or defined contribution program (current employees)
  • Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
  • Option to enroll in the Alaska Deferred Compensation Program
  • Note:  The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See https://drb.alaska.gov/retiree/ for additional information
 
Paid Leave & Other Benefits
  • Personal leave with an accrual rate increase based on time served
  • Twelve (12) paid holidays a year

01
I understand that to be considered for this position, my knowledge, skills, experience, and ability to perform the required tasks-- as outlined by the minimum qualifications and position-specific competencies--must be clearly documented in this application. Submitting a resume is not a substitute for completing the application in its entirety. Failure to provide a complete application may result in disqualification from consideration for this job opening.
  • Yes
  • No
02
Please rate your level of proficiency in Analytical Thinking/Problem Solving: Rate your skills and abilities to analyze a complex problem and develop a systematic solution. How do you handle situations where you don’t have all the information needed to make a decision?
  • Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
  • Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
  • Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
  • Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
  • None of the above.
03
Please rate your level of proficiency in Compliance: How do you rate your skills in ensuring compliance with federal laws, regulations, or guidelines in program management?
  • Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
  • Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
  • Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
  • Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
  • None of the above.
04
Please rate your level of proficiency in Decision Making: How do you rate yourself in a situation where you had to make decisions with incomplete or ambiguous information? How did you manage the risk?
  • Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
  • Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
  • Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
  • Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
  • None of the above.
05
Please rate your level of proficiency in Planning and Evaluating: How do you rate your skills in prioritizing multiple projects with competing deadlines?
  • Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
  • Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
  • Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
  • Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
  • None of the above.

Required Question

Employer
State of Alaska
Address
PO Box 110201

Juneau, Alaska, 99811
Phone
(800) 587-0430 (Statewide toll-free number)
(907) 465-4095 (Juneau and out-of-state callers)
Website
http://workplace.alaska.gov/
for All Job Seekers
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