Hospital Services Assistant II

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Hospital Services Assistant II

Salary

$60,295.04 - $72,685.60 Annually

Location

Throughout the County of Santa Clara, CA

Job Type

Full-Time/Part-Time

Job Number

25-S93-A

Department

Santa Clara Valley Health Care - Valley Medical Center

Opening Date

03/25/2025

Closing Date

4/8/2025 11:59 PM Pacific

Bargaining Unit

01

Description

Under supervision, to perform the more difficult and complex nursing assistant tasks relating to the care and treatment of patients.

Current full-time and part-time vacancies are located at Santa Clara Valley Medical Center, O'Connor Hospital, St. Louise Regional Hospital, and Regional Medical Center. However, the eligible list may be used for future vacancies as they occur and for extra help positions.

Please Note: Applicants who meet the employment standards will be invited to take an in-person examination tentatively scheduled for the week of April 26th 2025. The exam date(s) may change based on the number of applicants.

The Power of WE:  Together, we can make a greater impact. Bringing better care and expanding healthcare services across the community.  Santa Clara Valley Healthcare (SCVH) is the second largest public health care system in California and includes three acute care hospitals, 14 clinics and 60+ specialty and sub-specialty services. Our mission is to provide high-quality, accessible healthcare and excellent service to everyone in Santa Clara County.  

Santa Clara Valley Medical Center - SCVMC is a full-service tertiary acute care teaching hospital with 699 licensed beds providing a wide range of specialized services, including Rehabilitation, Burn, Trauma, and NICU. SCVMC was ranked by U.S. News and World Report as #6 Rehabilitation Hospital in the nation and #1 in the West and designated as a 2024 High Performing hospital for Maternity Care, Heart Failure, Stroke, Hip Fracture, and Pneumonia.

O'Connor Hospital - O'Connor Hospital (OCH) is a 358 licensed bed acute care facility offering a full range of inpatient and outpatient medical, surgical and specialty programs to residents of Santa Clara County. It was founded in 1889 as one of the first hospitals in the county. OCH has grown significantly over the past five years in both its inpatient volume and its Emergency Department visits. Along with these volume increases other ancillary and clinical departments like imaging, lab, pharmacy, and respiratory have seen growth as well.

St. Louise Regional Hospital - Since 1989, St. Louise Regional Hospital (SLRH) has been caring for the residents in Santa Clara and San Benito Counties, offering a wide range of inpatient and outpatient medical specialties. SLRH has 93 beds, is a Designated Primary Stroke Center, and is the only acute care hospital in the area. Located in Gilroy, SLRH maintains a CALSTAR 2 emergency helicopter base on the premises. 

Learn more about Santa Clara Valley Healthcare: https://www.scvh.org/home and follow us on:

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Typical Tasks

  • Assists in the admission, transfer and discharge of patients;
     
  • Percusses, and/or vibrates, patients as directed;
     
  • Positions, holds and/or restrains patients during medical procedures;
     
  • Performs neurological checks and records results;
     
  • Observes and reports patient's condition, status and/or attitude;
     
  • Assists patients in passive range-of-motion exercises;
     
  • Assists with application, removal and replacement of protective, comfort, and therapeutic devices (i.e., prosthesis);
     
  • Performs simple tests (e.g., specify gravity, stool guaiac, sugar-acetone) and records results; (which are not charting nurses notes);
     
  • Assists physician or nurse in special procedures (i.e., lumbar punctures, circumcisions, I.V. 's, dilation and curettage, vaginal exams, incomplete abortions, minor suturing, ulcer debridement, etc.);
     
  • Assists in providing oral suctioning and colostomy care;
     
  • Assists in catheter instillation and irrigation;
     
  • May perform simple checking and monitoring of health maintenance equipment and machines;
     
  • Performs "isolation" techniques;
     
  • Maintains, sterilizes, counts and prepares instruments and materials for medical/surgical procedures;
     
  • Guides or assists in orienting new Hospital Services Assistant staff, and/or volunteers, etc. to a particular unit;
     
  • In addition performs duties of the Hospital Services Assistant I; and
     
  • Performs other related work and comparable duties as required.

Employment Standards

Sufficient training, education or experience to have demonstrated practical application of, and success in the following knowledge and abilities. As an example: the equivalent to successful completion of four years of high school and one (1) year experience as a Hospital Services Assistant I or comparable classification, including training in critical patient care.

Knowledge of:

  • Basic nursing practices and of the various types of materials and equipment relating to patient care and their application;
     
  • Relevant medical terminology;
     
  • Principles of asepsis;
     
  • Isolation techniques;
     
  • Basic communication skills;
     
  • Patient observation skills;
     
  • Record keeping practices;
     
  • Operation, maintenance and simple calibration of specialized related equipment.
Ability to:
  • Perform a variety of routine and complex patient care services and assist in simple and more difficult treatments;
     
  • Understand and follow written and oral instructions;
     
  • Stand and walk for long periods and exercise a moderate amount of physical exertion and manual dexterity in the handling of patients or equipment;
     
  • Get along well with others;
     
  • Provide direct patient care;
     
  • Maintain complex and accurate records;
     
  • Orient others in area procedures;
     
  • Communicate effectively orally and in writing;
     
  • Operate and maintain related equipment;
     
  • Work quickly and accurately with minimal direct supervision;
     
  • Organize and prioritize workload assignment;
     
  • Follow-through with assignments.
Desirable Qualities:
  • Ability to be patient, understanding and tolerant;
     
  • Ability to endure illness, death and other unpleasant aspects of the job.

The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more here.

The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the Memorandum of Understanding/Agreement with the bargaining unit applicable to the job classification.

In addition to the amazing perks above, the County also offers the additional benefits below.

Retirement Benefits
The County offers robust retirement plans including a 457(b) Deferred Compensation Plan (similar to the private sector’s 401(k) plan) and the CalPERS pension plan. In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family’s long-term financial well-being.

Health Flexible Spending Account
The Health Flexible Spending Account (HFSA) empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.

Dependent Care Assistance Program (DCAP)
The Dependent Care Assistance Program (DCAP) enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses.  The County also offers the Employee Childcare Assistance Plan, an employer-funded DCAP, for employees with annual income under $120,000.

Life and AD&D
The County offers life and disability benefits including Life Insurance, Accidental Death and Dismemberment (AD&D) Insurance, Long-Term Disability insurance, California State Disability Insurance, and Integration with Leave. These benefits ensure financial security and income support when you and your family need it most.

Employee Assistance Program (EAP)
The County prioritizes employee mental health and well-being and offers a top-tier Employee Assistance Program (EAP) through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.

Employee Wellness
The Employee Wellness Program offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.

Education Reimbursement
A generous Learning and Employee Development program is available, including Education Reimbursement for employees seeking additional training and professional development.

NOTE: Benefit and Retirement information may vary from bargaining unit to bargaining unit.  Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied.  Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.

Click here to access all Memoranda of Understanding and most recent Summary of Changes.

01
Please answer the following questions. Completion of the following supplemental questions is REQUIRED for your application and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. Please include the name of employer, job title, dates of employment and number of hours worked per week for questions asking about your experience. A response of "see resume" or "see application" will deem your application incomplete. Vague, incomplete or non-responsive answers could result in no or low scores in a competitive rating process. Do you understand this requirement?
  • Yes
  • No
02
Do you have one year of recent experience (within the last 3 years) at a Joint Commission accredited acute care hospital?
  • Yes
  • No
03
Please indicate the years of experience you have as a Hospital Services Assistant II or in a similar classification at an acute care hospital.
  • No experience
  • 0-1 years
  • 1-2 years
  • 2-3 years
  • 3-4 years
  • 4-5 years
  • 5-10 years
  • 10+ years
04
If you have experience as a Hospital Services Assistant II or in a similar classification at an acute care hospital, please list the Joint Commission accredited acute care hospital(s) you worked at along with dates of employment, hours worked and job title. If none, state N/A.
05
Do you have recent experience (within the last 3 years) with EPIC electronic health record system?
  • Yes
  • No
06
If you have experience using EPIC, please describe your use of the electronic health record system. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
07
Do you have one year of recent experience (within the last 3 years) at a Joint Commission accredited acute care hospital in a rehabilitation setting?
  • Yes
  • No
08
If you have experience working in a rehabilitation setting, please list the Joint Commission accredited acute care hospital you worked at and the duties you performed in a rehabilitation setting. If none, state N/A.
09
Do you have one year of recent (within the last 3 years) burn wound care experience?
  • Yes
  • No
10
If you have experience working in burn wound care, please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
11
Do you have one year of recent experience (within the last 3 years) at a Joint Commission accredited acute care hospital in the Emergency Department?
  • Yes
  • No
12
If you have experience working in the Emergency Department, please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
13
Do you have one year of recent experience (within the last three years) at a Joint Commissioned accredited acute care hospital in the Perioperative Services?
  • Yes
  • No
14
If you have experience working in Perioperative Services, please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
15
Do you have one year of recent experience (within the last three years) at a Joint Commissioned accredited acute care hospital working with pediatric population (i.e. vital sign for pediatric, calculating intake and output of pediatric, etc.)?
  • Yes
  • No
16
If you have experience working with the pediatric population please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
17
Do you have experience working in a Telemetry or Step down unit that involves working with patients requiring continuous cardiac monitoring (i.e. invasive blood pressure monitoring, cardiac procedures, etc.)?
  • Yes
  • No
18
If you have experienced working in a Telemetry or Step down unit that involves working with patients requiring continuous cardiac monitoring (i.e. invasive blood pressure monitoring, cardiac procedures, etc.) please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
19
Do you have experience scheduling radiological procedures (i.e. pelvic ultrasound, small bowel follow through, CT abdomen and pelvis with oral and IV contrast, diagnostic mammogram, etc.)?
  • Yes
  • No
20
If you have experience scheduling radiological procedures (i.e. pelvic ultrasound, small bowel follow through, CT abdomen and pelvis with oral and IV contrast, diagnostic mammogram, etc.), please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
21
Do you have recent experience (within the last 3 years) with residents with tracheostomies and use ventilators?
  • Yes
  • No
22
If you have experience with residents with tracheostomies and use ventilators, please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
23
Do you have recent experience (within the last 3 years) caring for a resident with multiple lines and tubes (tracheostomies, feeding tubes, foley catheters, IV lines)?
  • Yes
  • No
24
If you have experience caring for a resident with multiple lines and tubes (tracheostomies, feeding tubes, foley catheters, IV lines) please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
25
Do you have at least one year of recent (within the last 3 years) on a Sub-acute Unit or Sub-acute facility?
  • Yes
  • No
26
If you have experience in Sub-acute please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
27
Do you have experience with The PureWick?
  • Yes
  • No
28
If you have experience with The PureWick please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
29
Do you have experience with using Mepilix?
  • Yes
  • No
30
If you have experience using Mepilix, please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
31
Do you have experience working in a hospital clinic?
  • Yes
  • No
32
If you have experience in a hospital clinic, please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
33
Do you have recent experience (within the last 3 years) caring for Stroke Patients?
  • Yes
  • No
34
If you have experience caring for Stroke Patients please describe. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
35
Do you have recent experience (within the last 3 years) caring for Post-surgical patients?
  • Yes
  • No
36
If you have experience caring for Post-surgical patients, please describe. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
37
Do you have one year of recent experience (within the last 3 years) caring for patients with drains?
  • Yes
  • No
38
If you have experience caring for patients with drains, please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
39
Do you have recent experience (within the last 3 years) caring for Oncology Patients?
  • Yes
  • No
40
If you have experience caring for Oncology Patients, please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
41
Do you have recent experience (within the last 3 years) caring for Palliative Care and End of Life Patients?
  • Yes
  • No
42
If you have experience caring for Palliative Care and End of Life Patients, please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
43
Do you have recent experience (within the last 3 years) caring for Medical Surgical patients?
  • Yes
  • No
44
If you have experience caring for Medical Surgical patients, please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
45
Do you have recent experience (within the last 3 years) caring for COVID patients?
  • Yes
  • No
46
If you have experience caring for COVID patients, please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
47
Do you have recent experience (within the last 3 years) caring for Orthopedic patients?
  • Yes
  • No
48
If you have experience caring for Orthopedic patients, please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
49
Do you have recent experience (within the last 3 years) caring for OBGYN patients?
  • Yes
  • No
50
If you have experience caring for OBGYN patients please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
51
Do you have one year of recent experience (within the last 3 years) caring for Skilled Nursing Facility (SNF) patients?
  • Yes
  • No
52
If you have experience caring for Skilled Nursing Facility (SNF) patients, please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
53
Do you have employment experience working in a County Public Hospital and Health System?
  • Yes
  • No
54
If you have employment experience at the County Public Hospital and Health system(s), please describe your experience. In your response, please include the employer's name, job title, dates of employment, and the number of hours worked per week. If none, state N/A.
55
Do you have recent experience caring for mother baby couplets in a Joint Commission accredited acute care hospital?
  • Yes
  • No
56
Do you have recent experience (within the last 3 years) with completing EKG for the patient?
  • Yes
  • No
57
Do you have recent experience (within the last 3 years) with completing Bladder Scan for the patient?
  • Yes
  • No
58
Do you have prior experience (within the last 3 years) with Remote sitter technology?
  • Yes
  • No
59
Do you have a current Basic Life Support (BLS) certification?
  • Yes
  • No
60
Did you separate from the County through the 2020 Voluntary Separation Incentive Program (VSIP)?
  • Yes
  • No
61
Please place a mark next to the location(s) in which you would be willing to work. Your responses will determine whether or not you will be referred for a specific position (i.e., geographical location).
  • Custody Health Services
  • Valley Medical Center (VMC)
  • O'Connor Hospital (OCH)
  • Saint Louise Regional Hospital (SLRH)
  • Regional Medical Center (RMC)
62
Indicate the unit you are interested in working in.
  • VMC - Acute Rehab Care - 3A
  • VMC - Acute Rehab Care - 4A
  • VMC - Ambulatory Surgery & PACU
  • VMC - Burn Center
  • VMC - Central Monitoring Room
  • VMC - Chronic Hemodialysis
  • VMC - Emergency Department
  • VMC - Family Baby Unit
  • VMC - Med/Surg Acute - 2 Surgical
  • VMC - Med/Surg Acute - 3 Surgical
  • VMC - Med/Surg Acute - 4 Surgical
  • VMC - Med/Surg Acute - 4 Medical
  • VMC - Med/Surg Acute - 6 Medical
  • VMC - Nursing Office
  • VMC - Pediatric Acute
  • VMC - Progressive Care - 5A
  • OCH - Ambulatory Surgical Care (ASU)
  • OCH - Med/Surg Acute- Oncology
  • OCH - Med/Surg Acute - Orthopedics/Neurosurgery
  • OCH - Nursing Administration
  • OCH - Progressive Care Unit
  • OCH - Sub-Acute
  • SLRH - Emergency Department
  • SLRH - Float Team
  • SLRH - Med/Surg Acute - MSP
  • RMC- Ambulatory Care
  • RMC- Ambulatory Surgery/Post Anesthesia Care Unit
  • RMC- Cardiac Cath
  • RMC - Dialysis
  • RMC - Emergency - Treatment
  • RMC- Float Pool
  • RMC- Gastroenterology Endoscopy
  • RMC - Intensive Care Unit
  • RMC- Interventional Radiology
  • RMC - Med/Surg Acute - 2T2E - 2 Med Surg
  • RMC - Med/Surg Acute - TSON - 3 Med Surg
  • RMC - Med/Surg Acute - M/S Telemetry - 4 Med Surg
  • RMC- Operating Room
  • RMC - Progressive Care Unit
  • RMC- Transitional Care Unit
  • HHS - Main Jail Medical
63
What alternate shifts (code status) are you willing to work? (check all that apply)
  • .5 (20 hours per week)
  • .6 (24 hours per week)
  • .8 (32 hours per week)
  • 1.0 (40 hours per week)
64
Please select the shifts you are willing to work.
  • Regular Shift: 7:00am - 3:30pm
  • Evenings/PM Shift: 3:00pm - 11:30pm
  • Night Shift: 11:00pm - 7:30am
  • Weekend Shift
65
Please indicate which of the following California License(s) or Certification(s) you currently have.
  • Medical Assistant
  • CNA
  • Surgical Tech Certification
  • LPT
  • LVN
  • RN
  • EMT
  • None
66
If you indicated you possess a California License(s) or Certification(s), provide the name of institution and year obtained and/or license number. If none, state N/A.
67
How did you find out about this job?
  • Contacted by County Recruiter
  • Contacted by a Recruitment Firm
  • County Employee Referral
  • County of Santa Clara Career Website
  • County of Santa Clara Job Interests Email Notification
  • Facebook
  • Instagram
  • LinkedIn
  • Indeed
  • Virtual Job Fair
  • In Person Job Fair
  • In-Person Networking Professional Event
  • Virtual Networking Event
  • Community Event
  • Glassdoor
  • Governmentjobs.com
  • Professional Association
  • Search Engine (Google, Bing, online search, etc.)
  • Hospital Website: SCVMC, O'Connor Hospital, St. Louise Regional Hospital Website
  • Handshake
  • Student Career Center
  • County Text Message
  • Other (Specify in the next question)
68
If you selected an event/fair or other in the question above. Please specify. If not, type n/a.

Required Question

Employer
County of Santa Clara
Address
70 W. Hedding Street
8th Floor, East Wing
San Jose, California, 95110
Phone
(408) 299-6816
Website
http://www.sccjobs.org/
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