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Bilingual Client Service Specialist, Dental Assistant (Humble)
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About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
Position Overview:
The Client Services Specialist performs programmatic, administrative and logistical duties of a difficult nature involving considerable variety and complexity of assignments and requiring independent judgment in applying guidelines to assigned work tasks. This role is key to implementation of the day-to-day program activities and/or services for the dental programs of Harris County Public Health (HCPH). The Client Services Specialist is responsible for facilitating all tasks in accordance with all HCPH and Dental Program protocols. This role requires the adaptability to work in multiple capacities to ensure efficient operations for the clinics, mobile unit, community programs and school-based programs.
Duties & Responsibilities:
- Performs all duties required as a part of four-handed chairside dental assisting
- Takes prescribed dental radiographs and/or intraoral photographs
- Provides instructions to patients under the guidance of the dentist
- Performs infection control and instrument sterilization according to dental policies and procedures; performs weekly biologic monitoring
- Schedules appointments using the dental appointment software (Dentrix)
- Performs patient eligibility screening; verifies insurance eligibility
- Performs clinical financial tasks including co-pay collection and weekly financial report to submit to finance
- Perform daily, weekly, and monthly dental preventive maintenance
- Participate in school-based and community events to promote oral health
Harris County is an Equal Opportunity Employer
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net
Requirements
Education:
- High School diploma or GED equivalency
- Six months experience in a dental clinical setting as a dental assistant
- Valid Texas Driver's License
- Basic Life Support for Healthcare Providers
- Texas Registered Dental Assistant
- Must be bilingual (English/Spanish)
- Basic in MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent communication skills (verbal and written)
- Ability to work well with public and staff members
- Must use your personal mobile device for our Multifactor Authentication process.
Organizational Leadership
- Understands the organizational mission
- Understands ethics and public good; is concerned with public trust
- Demonstrates respect for the opinions and beliefs of others
- Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
- Demonstrates a sense of responsibility for the success of the group
- Collaborates with others to improve quality and address needs
- Ability to adapt to change
- Treats others with courtesy, sensitivity, and respect
- Behaves in an honest, fair, and ethical manner
- Assesses and recognizes own strengths and weaknesses
- Uses sound judgment
- Self-motivated
- Organizes and maintains work environment to allow for maximum productivity
- Communicates clearly and effectively, both orally and in writing
Qualifications
N/A
Position Type, and Typical Hours of Work:
Position Type, and Typical Hours of Work:
- Full Time | Regular
- Monday through Friday from 8:00a.m. to 5:00p.m.; However, times may vary due to the variability of an event-based schedule
- Other days and hours as necessary
- This job operates in both a clinical environment as well as in alternative community-based settings including mobile dental events in different locations throughout Harris County. This role routinely uses standard office equipment such as computers, phones, photocopiers and scanners.
- Must possess the physical ability and manual dexterity to assist the dentist and dental hygienist with direct patient care in a dental clinical setting.
- 1730 Humble Place Drive, Humble, TX 77338
- Must be willing to travel to work at multiple clinic locations within Harris County, as directed
Connect with Local, State, and Territorial Health Departments
To find local governmental public health jurisdictions, see - www.naccho.org