Clerk Advanced

The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Eligibility Determinations is seeking a Clerk Advanced to join our team!

This position supports the Community Access and Eligibility Division by providing a variety of administrative support duties.

Duties:

The Clerk Advanced will prepare correspondence necessary from written or individual instruction; process incoming which includes opening, sorting, date stamping, imaging, indexing, distributing, and narrating on computer records; process outgoing mail. This position is responsible for acquisition of office supplies and forms; maintains the fixed asset inventory; assists in the training of other clerical personnel; provides limited PC support and coordinates equipment maintenance; maintains paper documents and filing system; and shreds documents as appropriate.  

The Clerk Advanced will perform administrative duties according to agency policies and procedures, so that office personnel needs are met.  

This position will be expected to back up other clerical staff when requested to do so; assign clerical work; instruct and assist other clerks; inform clerks of new or revised policies and procedures; provide supervisory assistance in ensuring clerical work is coded and classified correctly and is mathematically correct, as well as other general administrative duties.  The ideal candidate will have knowledge of operating photocopy machines, calculators, and other standard office equipment.

Other duties as assigned by supervisor are completed accurately and within time frames designated. Travel to other offices as directed. Will participate in scheduled staff meetings and trainings.

Benefits

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:

• Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
• Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
• Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
• Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
• Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
• Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
• Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs. 

For additional information on benefits click here.

Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.

Background Checks

Applicants will be required to complete a background check to be considered for this position. 

The State of Iowa is an EEO/AA Employer

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.