COMMUNITY AND SOCIAL SERVICE MANAGER I - 64043577

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Your Specific Responsibilities:

This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets. 

This is an entry-level managerial position with moderate decision-making under limited supervision. Incumbent will communicate with subordinates and other managers as required, coordinates efforts and supervise others within the WIC program. This is a professional position responsible for providing various functions in the WIC Certification process for the Supplemental Nutrition Program for Women, Infants, and Children (WIC). This position primarily serves Holmes/Washington County but can be called to all sites within the Jackson WIC Agency area served. All work is carried out under the supervision of a Public Health Services Manager E-SES. The employee will be required to satisfactorily complete the State of Florida Nutrition Training Series. The employee must be able to work with all clients in a fair and impartial manner. The employee will support and promote excellent customer service. Compliance with all standards associated with this position is required, along with adherence to security, integrity and confidentiality regulations, policies and procedures related to information under the direct control of this position. The incumbent in this position responsible for the integrity and confidentiality of the data sets under his/her control of this position. The incumbent of this position will come to work and exhibit an attitude of friendliness and eager customer service towards all participants and act respectfully and courteously to fellow employees and program participants. The incumbent of this position will coordinate the staff and clinic in their site being a liaison between the Public Health Services Manager E-SES and the clinic served.  

Certifies and provides appropriate nutrition assessment and nutrition counseling for clients eligible (pregnant, breastfeeding, and postpartum women, infants, and children to age five) for the WIC program. Conducts classes, demonstrations, and other nutrition education activities for WIC clients. Responsible for certifying participants for program benefits based on established criteria. Performs and records accurate measurements (heights/lengths and weights) as needed for certification or follow-up. Utilizes established nutrition criteria to assess nutritional and anthropometric information to assign appropriate nutrition risks and food packages. Provides individual nutrition counseling for all WIC participants based on nutritional assessment, anthropometric and laboratory data. Identifies high risk clients and counsels them according to established criteria and creates nutrition care plans. Documents counseling in the WIC participants FL-WiSE record, as appropriate. Utilizes established criteria to make food package changes for WIC contract and non-contract formulas. Makes referrals to appropriate providers according to established procedures. Follows all guidelines for nutrition education as listed in DHM-150-24. Maintains an adequate supply of nutrition materials needed for individual and/or group instruction. Provides breastfeeding support, equipment and information and refers to appropriate breastfeeding staff member. Performs anthropometric and hematological measurements for WIC eligibility determination and follow-up. Uses CDC approved equipment correctly. Prepares nutrition education materials (newsletters, handouts) to use for clients for the WIC program. Promotes and supports breastfeeding to the WIC clients and the community. 

Assists with planning, implementing, and evaluation of the public health nutrition program of WIC clients, health department’s patients and staff. Attends seminars and workshops on WIC policies and procedures, breastfeeding and nutrition as needed to keep current in field. 

Completes assigned duties in a timely manner according to agency protocol. Attends meetings, trainings, and performs other duties as required. Complies with all rules and regulations in the employee handbook. Completes timesheet and EAR’s as directed. 

All other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Ability to communicate effectively.
• Certified Lactation Counselor (CLC) preferred.
• Knowledge of principles and techniques of effective communication.
• Knowledge of community resources.
• Knowledge of program objectives.
• Skill in VENA counseling techniques.
• Ability to assist clients in accessing community resource services.
• Ability to interview clients to identify needs.
• Ability to plan, organize, and coordinate work activities.
• Ability to establish and maintain working relationships with others.

Qualifications:

• Current driver’s license required
• Preferred: Bachelor’s in Nutrition.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

The Jackson County WIC agency serves Calhoun, Liberty, Jackson, Washington, and Holmes counties.

This position can either be based in the Jackson County Health Department at 4979 Healthy Way Marianna, FL 32446 OR the Washington/Holmes Health Departments at 1338 South Blvd, Chipley, FL 32428 and 603 Scenic Hill Cir, Bonifay, FL 32425

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.