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Emergency Medical Technician - HART Program

Harris County’s Holistic Assistance Response Team (HART) is moving all program operations to Harris County Public Health (HCPH). This transition enables a strong and sustained approach to alternative 911 response in Harris County. HART will now be able to leverage additional Harris County health service partners, thereby leading to improved outcomes for community members. Join HART today and help build a safer, healthier Harris County.

About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Position Overview:
Under the direction of the HART Medical Director and supervision of Emergency Medical Technician (EMT) Field Supervisor, the HART EMT works in partnership with the HART Crisis Intervention Specialist (CIS) to form the Response Team. The HART EMT responds to non-emergent social welfare, physical, mental, and/or behavioral health calls by ensuring community member (patient) stabilization, assess injuries and illnesses, provide basic life support. The HART EMT provides support to and may assist the CIS to safely and actively engaging community members in non-enforcement strategies and tactics such as de-escalation, harm reduction, and trauma informed care. The HART EMT will make informed decisions related to best practices in a medical situation, crisis, referrals, crisis counseling, and determine the need for immediate transportation to needed services.

Duties & Responsibilities:

  • Respond to calls for non-emergency community care services via Mobile Computer Terminal (MCT) or radio.

  • Assess a patient’s condition and determine if the patient is stable or requires EMS
    assistance and report assessment findings to the on scene behavioral health specialist.

  • Provide first-aid treatment and/or basic life support to patients

  • Clearly explain procedures to patients and relay information to other responders.

  • Transfer patients to designated community care facilities or EMS.

  • Work with a behavioral health specialist/social worker to refer patients to community
    based resources in an effort to keep them out of the hospitals and criminal justice
    system.

  • Document medical care given to patients in a prompt and effective manner.

  • Inventory, replace, and sterilize supplies and equipment after use.

  • Maintain and clean service vehicle and station locations daily. 

Harris County is an Equal Opportunity Employer

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education:

  • High School Diploma or Equivalent

Experience:

  • At least two (2) years of experience in Emergency Medical Services

  • At least two (2) years of experience in mental health services field

 Licensures:

  • Current Texas Driver's License (upon hire)

  • Current Texas EMT License

  • Current BLS License

 Knowledge, Skills and Abilities:

  • Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)

  • Excellent communication skills (verbal & written)

  • Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment

  • Ability to maintain confidentiality when dealing with sensitive information

  • Ability to work well with public and staff members

  • Must use your personal mobile device for our Multi-factor Authentication process

 Core Competencies:

Organizational Leadership

  • Understands the organizational mission

  • Understands ethics and public good; is concerned with public trust

  • Demonstrates respect for the opinions and beliefs of others

 Collaboration

  • Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission

  • Demonstrates a sense of responsibility for the success of the group

  • Collaborates with others to improve quality and address needs

 Innovation

  • Ability to adapt to change

 Interpersonal Abilities/Personal Characteristics

  • Treats others with courtesy, sensitivity, and respect

  • Behaves in an honest, fair, and ethical manner

  • Assesses and recognizes own strengths and weaknesses

  • Uses sound judgment

  • Self-motivated

  • Organizes and maintains work environment to allow for maximum productivity

 Communication

  • Communicates clearly and effectively, both orally and in writing


NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Qualifications

  • Bilingual (Spanish, Chinese Mandarin, Korean, Vietnamese, Hindi)

Position Type and Typical Hours of Work:

  • Full Time | Regular

  • Typical working hours may fall between 6:00 AM and 10:00 PM, but specific days and times are subject to change based on the needs of the community and the division. The role requires availability to work evenings, weekends, and holidays, as needed, to support community engagement events and other work-related activities.

 Work Environment:

  • This position involves both a professional office environment and field-based responsibilities. It requires flexibility, adaptability and a balance between office work and outdoor activities with the potential for varying weather conditions. 

 Physical Demands:

  • Must be able to lift up to 50lbs, have the ability to stand, bend, and or sit for extended periods of time. 

 Work Location:

  • Harris County Public Health: Community Health & Violence Prevention Division

  • 1111 Fannin St. Houston, Texas. 77002.

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

Date Posted
03/25/2025
Job Reference
14131
Organization
Public Health Services, Community Health & Violence Prevention Services
Location
Harris County, TX
Category
Emergency Management
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