Program Manager, Medical Reserve Corps (MRC)
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About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
This is a grant-funded position.
Position Overview:
The Medical Reserve Corps (MRC) program establishes a network of medical and non-medical volunteers to strengthen public health, emergency response, building community resilience and better equipping residents for terrorist attacks and all threats faced by the region. This project funds an MRC Project Manager The MRC Project Manager is responsible for enhancing the region’s healthcare response capabilities by recruiting healthcare professionals and volunteers in supporting roles, matching volunteers' skills to address community needs, training volunteers to respond effectively to local emergencies, and improving awareness of individual and community preparedness through outreach and education.
Under the supervision of the Director of the Public Health Preparedness and Response Division (PHPRD), the MRC Program Manager will work closely with Harris County Office of Homeland Security & Emergency Management (HCOHSEM), the cities of Harris County, the State MRC program, and the National MRC program developing the mission objectives, recruitment criteria, training, and exercise programs that will meet the needs for Harris County. This involves the necessary administrative and operational activities associated with the community-based grant program designed to organize and utilize volunteers who want to donate their time and professional skills. This position will supervise the day-to-day activities of the MRC Planner and together they will be responsible for coordinating local MRC volunteers and activities with the local emergency response plans and teams.
Duties & Responsibilities:
- Plans, implements and coordinates the ongoing recruitment campaign for medical and non-medical MRC volunteers.
- Oversight and management of grants, grant applications and reports, as well as program development and evaluation.
- Identifies opportunities for volunteer activities, and promotes and coordinates volunteer involvement in emergency trainings, drills, exercises, and other volunteer opportunities throughout the area.
- Develops and maintains the HCPH MRC’s Training and Exercise Plan in conjunction with HCPH Preparedness Training Coordinator.
- Maintains a data base of Medical Reserve Corps members and verifies volunteer credentials, as well as develops regular reports summarizing MRC membership and activities.
- Assist PHPRD efforts in plan development, policy creation and updating, and program evaluation on a biannual basis.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Requirements
Education:
- Bachelor’s Degree from an accredited college or university.
Experience:
- One (1) year of experience with any of the following: Communication and public speaking experience, Experience in program planning, implementation and evaluation, Experience with community engagement, and organizing community volunteers, or Experience working with faith-based organizations, schools, and non-profits.
- Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent communication skills (verbal & written).
- Ability to maintain confidentiality when dealing with sensitive information.
- Knowledge of the principles and practice of emergency response planning, training, and exercising.
- Must possess ability to work effectively and collaboratively with a variety of stakeholders both internal and external.
- Must have ability to demonstrable leadership skills in previous work experience.
- Knowledge of volunteer management, recruitment, training, retention and recognition.
- Ability to conduct presentations and speak in public.
- Ability to implement program policies, rules, regulations and procedures.
- Ability to work outside normal business hours (evenings and weekends).
Core Competencies:
- Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals.
- Exceptional project management skills to manage a variety of projects simultaneously.
- Positively influence all levels within the organization to drive change and enable effective coordination.
- Ability to create strong, positive working relationships.
- Previous experience building and managing high performance teams.
- High-level of flexibility in fast-paced environments.
- Must be a Systems-level thinker.
- Proactive, self-motivated, and mission-driven.
- Progressive, intrapreneurial leadership style to enable systemic change.
Leading Change
- Creates strategic change within and outside the organization to meet organizational goals.
- Develops new insights into situations, encourages new ideas and innovations.
- Takes a long-term view and builds a shared vision with others, acts as a catalyst for organizational change.
- Deals effectively with pressure; remains optimistic and persistent even under adversity.
- Recovers quickly from setbacks.
Leading People
- Fosters an inclusive workplace where equity, diversity, and individual differences are valued and leveraged to achieve the vision and mission.
- Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods.
- Fosters and inspires team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
- Holds self and others accountable for measurable high-quality, timely, and cost-effective results.
- Anticipates and meets the needs of internal and external customers.
- Makes well-informed, effective, and timely decisions.
Building Coalitions
- Develops networks and builds alliances, collaborates across boundaries to build strategic relationships.
- Identifies external and internal politics that impact the work of the organization.
Interpersonal Abilities/Personal Characteristics
- Treats others with courtesy, sensitivity, and respect.
- Behaves in an honest, fair, and ethical manner and models high standards.
- Assesses and recognizes own strengths and weaknesses.
- Communicates clearly, effectively, and persuasively both orally and in writing.
- Writes in a clear, concise, organized, and convincing manner for the intended audience.
- Encourage a respectful and collaborative work environment that recognizes and celebrates diversity, equity, and inclusion.
- Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes.
- Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions.
- Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program.
Qualifications
Position Type, and Typical Hours of Work:
- Full-Time | Grant Funded
- Monday – Friday | 8 am – 5 pm
- Hours may vary based on the business needs of the department or task requirements.
Work Environment:
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Outreach and work with partners may include providing recruitment presentations at outdoor outreach events, among others. Work will require initiative and good judgment concerning the programmatic activities of the office. Must be able to adapt to other duties as assigned.
Physical Demands:
- Persons in this position frequently lift, carry, push and pull objects weighing up to 20 lbs., and sometimes, but rarely, up to 50 lbs.
Work Location:
- Harris County Public Health (1111 Fannin, Houston, 77002).
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Connect with Local, State, and Territorial Health Departments
To find local governmental public health jurisdictions, see - www.naccho.org