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Program Manager, RISE



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About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Position Overview:
Under the Direction of the Associate Director of the Community Health and Violence Prevention Services Division (CHVPS), the RISE (Relentess Interrupters Serving Everyone) Program Manager will plan, organize, direct, and control activities and staff responsible for community and hospital-based violence prevention and intervention programming designed to reduce the incidents of violence in Harris County communities. This position is responsible for managing the timely directives, management, program evaluation updates, and presentations. This position represents CHVPS in the community and facilitates harmonious working relationships with diverse community members, stakeholders, and partners.

Duties & Responsibilities:

  • Manages the day-to-day activities of the RISE Team consisting of community and hospital violence interruption staff.

  • Leads staff to achieve high quality results, ensuring adherence to Key Performance Indicators (KPIs), including departmental and county-wide vision and goals.

  • Ensures that program data is accurately captured, implemented, monitored, and submitted as required.

  • Implements strategies for community outreach, mobilizing community-wide engagement to build strong relationships with youth, residents, businesses, and community groups to address root causes of violence through coordinated care teams.

  • Ensures staff are adequately trained in violence prevention, trauma informed, and associated evidence-based practices.

  • Facilitates collaborative relationships with division, department, external partners and stakeholders who support violence prevention and intervention work. Maintain knowledge about latest practices and trends in the field.

  • Assists with the division's budget and any associated grants.

  • Leads continuous quality improvement effort, including the ongoing professional development of staff.

  • Leads the development and implementation of operational plans and procedures.

  • Conducts trainings, presentations, and participates in division and department-wide meetings, as needed. 



Harris County is an Equal Opportunity Employer
 https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education Requirements:
  • Bachelors Degree in Social Work, Criminal Justice, or related field.
Licenses/Certifications Required:
  • Valid Driver's License (Texas upon hire).
Experience Requirements:
  • At least 5 years of management and leadership experience
  • At least 3 years of recent experience working in trauma/violence and injury prevention, or related activities
  • Knowledge of case management principles and interventions.
Knowledge, Skills and Abilities:
  • Proficient in MS Office Suite (Word, Excel, PowerPoint & Outlook)
  • Excellent communication skills (verbal and written)
  • Experience or training in crisis intervention/mediation
  • Experience in a leadership or managerial role.
  • Participation in community organizations and firsthand understanding of issues related to community violence.
  • Experience documenting and reviewing case notes with a thorough understanding of Key Performance Indicators (KPIs), Theory of Change and Logic Models.
  • Experience working with people from various ethnic, economic, and educational backgrounds both as colleagues and as clients
  • Knowledge of case management principles and interventions.
Core Competencies
  • Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals
  • Exceptional project management skills to manage a variety of projects simultaneously
  • Positively influence all levels within the organization to drive change and enable effective coordination
  • Ability to create strong, positive working relationships
  • Previous experience building and managing high performance teams
  • High-level of flexibility in fast-paced environments
  • Must be a Systems-level thinker
  • Proactive, self-motivated, and mission-driven
  • Progressive, intrapreneurial leadership style to enable systemic change
Leading Change
  • Creates strategic change within and outside the organization to meet organizational goals
  • Develops new insights into situations, encourages new ideas and innovation
  • Takes a long-term view and builds a shared vision with others, acts as a catalyst for organizational change
  • Deals effectively with pressure; remains optimistic and persistent even under adversity.
  • Recovers quickly from setbacks


Leading People
  • Fosters an inclusive workplace where equity, diversity, and individual differences are valued and leveraged to achieve the vision and mission
  • Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods
  • Fosters and inspires team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
  • Holds self and others accountable for measurable high-quality, timely, and cost-effective results
  • Anticipates and meets the needs of internal and external customers
  • Makes well-informed, effective, and timely decisions


Building Coalitions
  • Develops networks and builds alliances, collaborates across boundaries to build strategic relationships
  • Identifies external and internal politics that impact the work of the organization
Interpersonal Abilities/Personal Characteristics
  • Treats others with courtesy, sensitivity, and respect
  • Behaves in an honest, fair, and ethical manner and models high standards
  • Assesses and recognizes own strengths and weaknesses

Communication
  • Communicates clearly, effectively, and persuasively both orally and in writing
  • Writes in a clear, concise, organized, and convincing manner for the intended audience


Diversity, Equity, Inclusion
  • Encourage a respectful and collaborative work environment that recognizes and celebrates diversity, equity, and inclusion
  • Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes
  • Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions
  • Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program 


NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation, but ONLY the information stated on the application will be used for consideration.

Qualifications

Education:
  • Masters degree in Social Work, Criminal Justice or related field.


Experience:
  • At least 3 years of management and leadership experience.
  • -At least 2 years of recent experience working in trauma/violence and injury prevention, or related activities.

Language:
  • Bilingual in Spanish 
Position Type and Typical Hours of Work:
  • This is a full-time position- 40 hours per week. Hours will vary and include nights and weekends, depending on the oversight of field staff and participation in department and division events.
    Ability to work outside regular business hours (evenings and weekends) is required.
Work Environment:
  • This position is primarily office-based, offering a professional and collaborative workspace utilizing technology to support daily tasks, including computers, phones, and software applications. While much of the work is desk-based, the role involves meetings, video conferences, in-person interactions with colleagues, staff and community members. The position requires community and hospital observations of staff.
Physical Demands:
  • This is a largely sedentary role; however, some duties would require the ability to lift up to 20 pounds and bending & standing for periods at a time.

Work Location:
  • Harris County Public Health - Community Health and Violence Prevention Services: 1111 Fannin St. Houston, Texas. 77002. 



Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

Date Posted
03/13/2025
Job Reference
14069
Organization
Public Health Services, Community Health & Violence Prevention Services
Location
Harris County, TX
Category
Project/Program Management
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