Regional Health Administrator-Nursing Services Manager
The Regional Health Administrator (Nursing Services Manager) is critical in fostering a positive nursing culture and work environment, understanding trauma informed care, factoring equity into key decisions and the nursing practice, collaborating with other clinical leaders, and helping to further the division on overarching goals.
This role leads the “heart” of our health practice - JHS nurses, who provide care and treatment for residents in the King County jails 24 hours a day, 7 days a week. This position is responsible for setting clear direction, managing people and practice changes, coaching and developing others, and advocating for nursing needs and supports. The Nursing Section is comprised of Registered Nurses, Licensed Practical Nurses, Certified Nursing Assistants, and Medical Assistants. These staff work collaboratively with all other JHS staff across the practice to provide necessary healthcare and treatment services to our resident population.
JHS is on a journey striving toward becoming an anti-racist practice and we need a nursing leader to support us getting there. We recognize that structural racism consists of principles and practices that cause inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism as a Public Health Crisis in June 2020, King County committed to being intentionally anti-racist and accountable to Black, Brown, and Indigenous People of Color. This position requires advocacy within institutions founded in systemic racism, identifying and reducing barriers to care while pushing for systemic change.
The purpose of JHS is to assure that high-quality health and human services are available to the incarcerated population in the King County adult correctional facilities: the King County Correctional Facility (KCCF) in Seattle and the Maleng Regional Justice Center (MRJC) in Kent. The JHS vision is Opening doors to healthier, happier lives, and the mission is to assess and stabilize serious health problems for the detained population of the King County Correctional Facility and the Maleng Regional Justice Center with a focus on transition from jail.
Staffed 24 hours per day, 7 days per week, 365 days per year, JHS provides a broad range of health care to all individuals booked into the jails. For patients with serious mental health or medical conditions, special housing units (psychiatric and infirmary) along with a higher level of services and medical monitoring are provided. Since the patient population varies both in numbers as well as in acuity of health conditions, staffing is adapted and flexed to meet the constantly changing needs of the population.
JHS staff manage the complex health needs of underserved populations many of whom come to the facility without access to care in the community and with decompensated acute and chronic health conditions.
Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.
We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.
To learn more, please visithttp://www.kingcounty.gov/elected/executive/equity-social-justice.aspx
- King County Correctional Facility, 500 Fifth Ave; Seattle, WA 98104
- Maleng Regional Justice Center, 620 West James St.; Kent, WA 98032
This career service position is exempt from the provisions of the Fair Labor Standards Act and is not overtime eligible.
Requirements
- Lead and oversee the ongoing evolution of nursing services within JHS by designing systems, providing direction, determining priorities, and co-creating plans to be responsive to patient and program needs. This includes the assessment and assignment of various nursing services bodies of work, the distribution of the work, and the appropriate classifications to perform the work.
- Participate in the management of JHS healthcare delivery, cultural transformation, and division goals. Collaborate with JHS Medical Director, Social Services Manager, and Psychiatric Services Manager to set clinical priorities, develop policies and protocols, and provide direction for the design and evaluation of nursing services.
- Ensure that nursing services staff engage in culturally responsive services to patients in our care using human-centered, anti-racist, and trauma-informed approaches for the delivery of services.
- Promote the hiring of racially, ethnically and culturally diverse team members.
- Directly supervise the Nursing Leadership Team including hiring/separation actions, performance feedback and reviews, providing and advocating for skill development, and setting and reviewing expectations of the team. Supervision of Nursing Staff and Nursing Schedulers.
- Oversee and assure clinical quality standards and expectations are set and monitored through a clinical performance and review process, as well as manage and monitor staff behaviors and expectations to meet all JHS and PH policies, guidelines, and expectations to create and maintain a healthy work environment.
- Ongoing commitment to understanding how the intersections of patient social identities and experiences impact engagement and connection to community-based services.
- Organize and facilitate staff development activities such as clinical practice updates, case rounds, clinical skill development, community resources/partners updates, and law updates. Provide and/or coordinate in-service training for all jail staff, as needed.
- Establish trusted partnerships with key community-based organizations, the King County Prosecuting Attorney’s Office (KCPAO), defense attorneys, the Department of Adult and Juvenile Detention, the King County Executive Team, and other divisions of King County Public Health. Identify and foster new possibilities for effective collaboration with community-based providers and program partners.
- Represent the JHS nursing services practice perspective to community health care partners and other organizations. Participate in the negotiation of partnership contracts and agreements.
- Serve on the JHS Leadership and Clinical Leadership Teams as the expert on nursing services programs and programmatic changes within Jail Health Services.
- Provide oversight, case consultation, coaching, and troubleshooting to the staff in the nursing services unit to create a cohesive, skilled, and supported team.
- Assist with development, implementation, and management of clinical practice guidelines and clinical performance reviews.
- Along with the JHS Leadership Team, monitor and ensure compliance with National Commission on Correctional Health Care (NCCHC) standards, Prison Rape Elimination Act (PREA) standards, regulatory requirements, and legally mandated training requirements for nursing services. Ensure compliance with applicable laws and statutes in the provision of nursing services at JHS. Lead or sponsor projects and practice changes in alignment with established healthcare standards and/or regulatory requirements.
- Develop/monitor QA/QI projects for nursing services. Determine appropriate metrics and data gathering strategies. Interpret data, produce reports, and oversee practice in alignment with the strategic direction and vision of the division.
- Coach, motivate, and empower nursing staff and supervisors by modeling emotional intelligence, active listening, and collaborative leadership. Invest in staff growth and development to create alignment, improve knowledge, and enhance strengths in the practice.
- Assist in the preparation, planning, monitoring and development of the budget relative to nursing services. Collaborate with the JHS Finance Team to monitor available funds and stay within allotted budget authority. Partner with Division Director on nursing budget strategy and planning.
- Represent King County/JHS in labor negotiations for staff contracts and bargaining sessions.
Qualifications
- Considerable knowledge of managerial principles and practices as they pertain to the delivery of health care nursing services in correctional health care or emergency/acute services.
- Knowledge of nursing practice principles and techniques, infectious disease management, control and safety standards, occupational health and safety hazards, and applicable health care laws, regulations, and procedures for direct health care services.
- Working knowledge of complex nurse staffing matrices that can accommodate multiple schedule variables, including alternative schedules, appropriate licensure mixes, and adequate cross-coverage between medical and mental health patient care responsibilities.
- Knowledge of standards for infection prevention and control in a health care environment. Considerable knowledge of the quality assurance processes and standards within a health care environment.
- Experience in supervision, human resources, coaching, and quality improvement principles and practices.
- Ongoing commitment to learning, understanding, and effective application of anti-racist practices.
- Ongoing commitment to learning, understanding and effective application of culturally humble practices when working with marginalized identities.
- Experience leading nursing programs and teams with a participant-and family-centered, anti-racist, strengths-based, and trauma-informed lens and approach.
- Ability to co-create a compelling vision for nursing services and align team members around a strategic plan to work toward stated goals. Strength in fostering teamwork across different disciplines and programs to break down silos and build alignment.
- Five years or more of progressive management experience in a large governmental or private organization, with a well-developed, broad range of administrative, clinical, negotiation, facilitation, and management skills.
- Applied Knowledge of the Washington State Nurse Practice Act and its associated Rules.
- Experience with adults (age 18 and older) presenting with complex needs requiring multiple system involvement for resolution.
- Deep knowledge of specific challenges, trauma responses, behavior and needs for people experiencing legal involvement, housing instability, poverty, substance use disorder and mental health diagnoses compounded by discrimination and systemic oppression.
- Skill in communicating and coaching effectively, engaging in or learning to have difficult crucial conversations with staff, humbly, from a place of learning, and give/receive timely feedback. Uphold staff to the values of respect and cultural humility.
- Skill in motivating and inspiring others, commitment to quality work under various conditions, positive perspective, and commitment to teambuilding.
- Experience and ability to lead, manage, and coach others through complex Human Resource issues and challenges. Knowledge or experience in working within a highly unionized workplace or similar environment.
- Effectively and respectfully communicating with others (e.g., stakeholders), engaging in difficult crucial conversations to facilitate shared learning.
- Expertise in change management practices, e.g., restorative justice practices, and mindful of various perspectives and experiences to bring others through change together. Skill in fostering participant self-determination, autonomy and rapport building with harder to reach people; ability to develop those skills in others.
- Knowledge of and experience with crisis intervention techniques, including assessment for risk of suicide or harm to self or others.
- Skill in data collection, analysis, reporting, and data-driven decision making for nursing services programs and participant outcomes.
- Ability to foster and maintain effective working relationships across multi-disciplinary teams; ability to resolve conflict between individuals and groups.
- Knowledge of community providers, resources, and criteria for providing services.
- Knowledge of regulations, laws, and standards related to nursing services, including requirements related to licensure and scope of work.
- Experience effectively using electronic health record systems.
- Skilled in utilizing collaborative labor negotiating strategies, establishing effective and trusted labor-management partnerships.
- Work experience in nursing practice and theory
- A Master’s degree involving major study in nursing or related field.
- Five years of professional nursing experience, and at least four years of management and supervisory experience.
- Current/Active Registered Nurse license in good standing.
- Knowledge of and/or experience in Correctional Health Care.
- Proficiency in a language other than English, including American Sign Language.
- Additional education or certification relevant to this work.
- Experience working within a correctional facility and/or with individuals involved in the carceral system.
- Experience, knowledge, and/or specialized training in LGBTQIA+ healthcare, including transgender and/or gender affirming health care and treatment.
- Experience rolling out new programming within King County or a similar large city/county government that serves adults experiencing co-occurring disorders, legal involvement and/or significant trauma.
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.
- NeoGov Job Application(The responses on your job application should be thorough and complete and will be used in the screening process)
- Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
- Resume
Please do not copy and paste your entire job history as your answers to the supplemental questions, as these will be considered incomplete.
- The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
- The selected candidate must be able to pass a thorough background investigation, but findings may not necessarily disqualify an applicant for employment.
- For more information on our selection process, please refer towww.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visithttps://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en.
- Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
- Public Health relies on office automation (Microsoft Office) and web-based enabled tools; therefore, candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
- Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
- Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
- When public health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign you duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department. If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.
- Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution.
- Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or,
- Has been civilly or administratively adjudicated to have engaged in the activity described above.
Additionally, PREA standards require that the department consider any incidents of sexual harassment involving an inmate or detainee in determining whether or not to hire or promote anyone.
The above is in compliance with PREA and its implementing regulations, 28 C.F.R. Part 115, Subpart A, Section 115.17, Hiring and Promotion Decisions.
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